Croxen-John, D., & Van Tonder, J. (2017). E-commerce website optimization: Why 95 per cent of your website visitors don't buy and what you can do about it. Kogan Page.
Chicago Style (17th ed.) CitationCroxen-John, Dan, and Johann Van Tonder. E-commerce Website Optimization: Why 95 Per Cent of Your Website Visitors Don't Buy and What You Can Do About It. London, United Kingdom: Kogan Page, 2017.
MLA (9th ed.) CitationCroxen-John, Dan, and Johann Van Tonder. E-commerce Website Optimization: Why 95 Per Cent of Your Website Visitors Don't Buy and What You Can Do About It. Kogan Page, 2017.
Warning: These citations may not always be 100% accurate.