Kinnett, S. (2017). How to win at CRM: Strategy, implementation, management (First edition.). CRC Press.
Chicago Style (17th ed.) CitationKinnett, Seth. How to Win at CRM: Strategy, Implementation, Management. First edition. Boca Raton, FL: CRC Press, 2017.
MLA (9th ed.) CitationKinnett, Seth. How to Win at CRM: Strategy, Implementation, Management. First edition. CRC Press, 2017.
Warning: These citations may not always be 100% accurate.