Managing technology in the operations function /

'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the b...

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Bibliographic Details
Main Author: Loader, David
Corporate Author: Knovel (Firm)
Other Authors: Biggs, Graeme
Format: eBook
Language:English
Published: Oxford ; Boston : Butterworth-Heinemann, 2002.
Series:Operations management series (Securities Institute)
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts. The use of technology is one of the key dr.
Item Description:Includes index.
Electronic resource.
Physical Description:1 online resource (ix, 234 pages) : illustrations.
ISBN:058546281X
9780585462813
9780080496351
0080496350
0750654856
9780750654852