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Guidebook for preparing public notification programs at airports
National Academies of Sciences, Engineering, and Medicine (U.S.)
150 pages : illustrations (some color) ; 28 cm.
"ACRP Research Report 170: Guidebook for Preparing Public Notification Programs at Airports offers standards and practices to help airport industry practitioners develop and implement effective programs for delivering both routine notifications as well as incident and emergency related notifications." - Publisher description.
chapter 1. Guidebook objective and methodology -- chapter 2. Critical decision-making areas for program development -- chapter 3. Conducting a needs assessment -- chapter 4. Exploring options -- chapter 5. Developing the program -- chapter 6. Formalizing the program -- chapter 7. Implementing the program and managing via continuous improvement cycles -- appendix A. Notification tools and methods -- appendix B. Benefit/effort matrix -- appendix C. Notification templates and scripts -- appendix D. Sample notification program template (NIMS format) -- appendix E. Overall program decision guide.
Research sponsored by the Federal Aviation Administration ACRP project 10-25.