http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Know Your Consumer Rights: (and Responsibilities)
1 online resource (1 video file, approximately 29 minutes) : digital, .flv file, sound
Is the customer always right? Maybe not... but as a consumer you do have certain rights. Smart consumers are aware of these rights and understand the responsibilities associated with each. Explore the eight widely recognized consumer rights - from the right to safety, to the right to education, to the right to redress. Learn how federal and state laws protect these rights and how different agencies create and enforce these and other regulations.
Originally produced by Learning Seed in 2010.