Table of Contents:
  • 1. Introduction
  • 2. Background preparation
  • 2.1 Introduction
  • 2.2 Learning about your audience
  • 2.3 Collecting specific kinds of audience information
  • 2.3.1 How many people will (or could) be in your audience?
  • 2.3.2 What connection does each audience member have with your presentation?
  • 2.3.3 Is the background of your audience members technical, non-technical, or both?
  • 2.3.4 How much does each audience member know about your topic? What do they understand the problem to be?
  • 2.3.5 What does each person expect you to do, and what do they expect to get out of the presentation?
  • 2.3.6 What does each audience member value most?
  • 2.3.7 What is the relative authority level of each audience member?
  • 2.4 The setting for your presentation
  • 2.5 Avoiding notes
  • 2.5.1 Using a laser slide-advancer
  • 3. Presentation: customizing to your audience
  • 3.1 Initial audience connection
  • 3.2 Using appropriate language
  • 3.2.1 Clearly defining and explaining technical terms
  • 3.2.2 Using acronyms or abbreviations carefully
  • 3.2.3 Using appropriate grammar and spelling
  • 3.3 Relevant details
  • 3.4 Taking questions
  • 4. Presentation: telling your story
  • 4.1 Sequencing
  • 4.1.1 Storyboarding
  • 4.1.2 Making transitions
  • 4.2 Emphasizing the key points
  • 4.3 Context
  • 4.4 Sensitivity to time
  • 5. Presentation: displaying key information
  • 5.1 Layout and design
  • 5.1.1 Slides with bullet points and more
  • 5.1.2 Slides with color
  • 5.1.3 Slides with information highlighted
  • 5.2 Focused content
  • 5.3 Amount of text
  • 5.4 Engaging graphics
  • 5.4.1 Charts
  • 5.4.2 Slides with graphs and other graphics
  • 6. Delivering the presentation
  • 6.1 First/last impressions
  • 6.2 Flow
  • 6.2.1 Avoiding memorization
  • 6.2.2 Avoiding the use of "um's"
  • 6.3 Elaboration
  • 6.4 Stature
  • 6.5 Vocal quality
  • 6.5.1 Tone
  • 6.5.2 Volume
  • 6.5.3 Inflection
  • 6.5.4 Pace
  • 6.6 Personal presence
  • 6.6.1 Energy
  • 6.6.2 Eye contact
  • 6.6.3 Movement
  • 7. Other oral communication skills
  • 7.1 Challenges in oral communication
  • 7.2 Choosing the right medium for supplementing your oral communication
  • 7.3 Cross-cultural communication
  • 7.4 Listening
  • 7.5 Oral communication by phone
  • 7.6 Oral communication in meetings
  • 7.7 Oral communication in teams
  • 7.8 Using oral communication to build social networks on the job
  • 8. Advanced oral communication skills
  • 8.1 Making effective elevator talks
  • 8.2 Creating and presenting an effective poster
  • 8.2.1 Guidelines for creating posters
  • 8.2.2 Preparing to present your poster
  • References
  • About the author.