Active listening.
Professor Mick Cooper explains the importance of active listening and how to actively listen. He futher explores how to determine when it is appropriate to respond verbally to a client.
| Format: | Video |
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| Language: | English |
| Language Notes: | Closed-captions in English. |
| Published: |
London, UK :
SAGE Publications Ltd.,
2015.
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| Series: | SAGE video in practice.
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| Subjects: | |
| Online Access: | Connect to this streaming video |
| Summary: | Professor Mick Cooper explains the importance of active listening and how to actively listen. He futher explores how to determine when it is appropriate to respond verbally to a client. |
|---|---|
| Physical Description: | 1 online resource (1 video file (10 min., 45 sec.)) : sound, color. |
| ISBN: | 9781473928411 (streaming video) : |