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Working the phones : control and resistance in call centres /

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Bibliographic Details
Main Author: Woodcock, Jamie
Corporate Author: EBSCOhost
Format: eBook
Language:English
Published: [Place of publication not identified] : Pluto Press, 2016.
Subjects:
Call center agents > Great Britain.
Call centers > Great Britain > Management.
Work environment > Great Britain.
Electronic books.
Online Access:Connect to the full text of this electronic book
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