Working the phones : control and resistance in call centres /

Bibliographic Details
Main Author:	Woodcock, Jamie
Corporate Author:	EBSCOhost
Format:	eBook
Language:	English
Published:	[Place of publication not identified] : Pluto Press, 2016.
Subjects:	Call center agents > Great Britain. Call centers > Great Britain > Management. Work environment > Great Britain. Electronic books.
Online Access:	Connect to the full text of this electronic book