APA (7th ed.) Citation

Woodcock, J. (2016). Working the phones: Control and resistance in call centres. Pluto Press.

Chicago Style (17th ed.) Citation

Woodcock, Jamie. Working the Phones: Control and Resistance in Call Centres. [Place of publication not identified]: Pluto Press, 2016.

MLA (9th ed.) Citation

Woodcock, Jamie. Working the Phones: Control and Resistance in Call Centres. Pluto Press, 2016.