http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Emergency communications planning for airports
All airports are faced with the challenges of dealing with the flow of accurate information during emergencies--flows within the airport's organization, between the airport and its response partners, and between the airport and the public, either directly or through the media. Changing technology affects all these flows, and airports are challenged to acquire and effectively use the technology. Many airports find benefits from going beyond regulatory minima for communication plans. This is true of the FAR Part 139 airports as well as for the general aviation airports. An effective communication plan enhances not only safety but also customer service. The focus of the report is on emergency communications planning and is specifically designed for use by airport senior management, public information officers, and first responders and emergency managers. The report includes sample communication plan tables of contents, field operations guides, and the checklist of effective communications plans. These materials were derived from a survey of 60 U.S. airports regarding their specific communications plans and procedures as well as from five highly detailed case examples and five additional focused interviews. The checklist is designed to assist airport managers, emergency managers, and planners in the development, implementation, and evaluation of effective communications plans or crisis communications plans.
consultants: James F. Smith, Smith-Woolwine Associates Inc. ; Kimberly A. Kenville, University of North Dakota ; John M. Sawyer, JMS Airfield Safety Consulting LLC ; and Ricardo E. Garcia.
"Research sponsored by the Federal Aviation Administration."
Also available online via the TRB publications website.
Includes bibliographical references (pages 41-44).