APA (7th ed.) Citation

Ivey, A. E., Gluckstern, N. B., & Ivey, M. B. (1997). Basic influencing skills (3rd ed.). Microtraining Associates.

Chicago Style (17th ed.) Citation

Ivey, Allen E., Norma B. Gluckstern, and Mary Bradford Ivey. Basic Influencing Skills. 3rd ed. North Amherst, Mass.: Microtraining Associates, 1997.

MLA (9th ed.) Citation

Ivey, Allen E., et al. Basic Influencing Skills. 3rd ed. Microtraining Associates, 1997.