APA (7th ed.) Citation

Microtraining Associates, Gluckstern, N. B., Packard, R. W., & Wenner, K. (2005). Conflict prevention skills: Microskills for correctional officer training. Microtraining Associates.

Chicago Style (17th ed.) Citation

Microtraining Associates, Norma B. Gluckstern, Ralph W. Packard, and Kate Wenner. Conflict Prevention Skills: Microskills for Correctional Officer Training. North Amherst, MA: Microtraining Associates, 2005.

MLA (9th ed.) Citation

Microtraining Associates, et al. Conflict Prevention Skills: Microskills for Correctional Officer Training. Microtraining Associates, 2005.