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Exceptional customer service. Module 3, Internal and external customers /

Every organisation has its customers. They're the people who buy or rely on your products, your ideas or services. This training module discusses the difference between internal and external customers and emphasises the importance of each to an organisation and the individual.

Bibliographic Details
Format: Video
Language:English
Language Notes:In English.
Published: Boronia, VIC : Channel 1 Creative Media, 2009.
Subjects:
Consumers.
Customer relations.
Consumer satisfaction.
Internet videos.
Instructional films.
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:Every organisation has its customers. They're the people who buy or rely on your products, your ideas or services. This training module discusses the difference between internal and external customers and emphasises the importance of each to an organisation and the individual.
Item Description:Title from resource description page (viewed Oct. 27, 2014).
Electronic resource.
Physical Description:1 online resource (2 min.)
Previously released as DVD.
Playing Time:00:02:28