Positively outrageous service : how to delight and astound your customers and win them for life /

Bibliographic Details

Main Authors:	Gross, T. Scott (Author), Szabo, Andrew, (Businessman) (Author), Hoffman, Michael (Author)
Format:	Book
Language:	English
Published:	New York : Allworth Press, [2016]
Edition:	Third edition.
Subjects:	Customer services.