The New Operational Culture : The Case of the Theatre Industry /

Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective a...

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Bibliographic Details
Main Authors: Muñoz-Seca, Beatriz (Author), Riverola, Josep (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2009.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
Item Description:Electronic resource.
Physical Description:1 online resource (XII, 270 pages)
ISBN:9780230584600
DOI:10.1057/9780230584600