Brand Engagement : How Employees Make or Break Brands /

This book debunks the notion that the Chief Executive is the primary figurehead and places line managers at the forefront. Using a mixture of unique but tried and tested bespoke management models and case studies, line managers are identified as the critical community in the war between brands.

Bibliographic Details
Main Author: Buckingham, Ian P. (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2008.
Series:International political economy series.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:This book debunks the notion that the Chief Executive is the primary figurehead and places line managers at the forefront. Using a mixture of unique but tried and tested bespoke management models and case studies, line managers are identified as the critical community in the war between brands.
Item Description:Electronic resource.
Physical Description:1 online resource (256 pages)
ISBN:9780230579507
DOI:10.1057/9780230579507