APA (7th ed.) Citation

Mangione, T. W. (1995). Mail surveys: Improving the quality. SAGE.

Chicago Style (17th ed.) Citation

Mangione, Thomas W. Mail Surveys: Improving the Quality. Thousand Oaks, Calif. ; London: SAGE, 1995.

MLA (9th ed.) Citation

Mangione, Thomas W. Mail Surveys: Improving the Quality. SAGE, 1995.