How the private sector monitors customer satisfaction : a benchmarking report.

Bibliographic Details
Corporate Author:	United States. Department of Health and Human Services. Office of Inspector General (Author)
Format:	Government Document eBook
Language:	English
Published:	[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1994.
Subjects:	Consumer satisfaction > United States > Measurement. Administrative agencies > United States > Evaluation.
Online Access:	https://purl.fdlp.gov/GPO/gpo68180

Description
Item Description:	Title from title screen (viewed July 6, 2016). "April 1994." "OEI-02-94-00060."
Physical Description:	1 online resource (i, 5 pages, A-1 pages) : illustrations
Bibliography:	Includes bibliographical references (page A-1).