APA (7th ed.) Citation

United States. Department of Health and Human Services. Office of Inspector General. (1994). How the private sector monitors customer satisfaction: A benchmarking report. Department of Health and Human Services, Office of Inspector General.

Chicago Style (17th ed.) Citation

United States. Department of Health and Human Services. Office of Inspector General. How the Private Sector Monitors Customer Satisfaction: A Benchmarking Report. [Washington, D.C.]: Department of Health and Human Services, Office of Inspector General, 1994.

MLA (9th ed.) Citation

United States. Department of Health and Human Services. Office of Inspector General. How the Private Sector Monitors Customer Satisfaction: A Benchmarking Report. Department of Health and Human Services, Office of Inspector General, 1994.