rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Changing the conversation
    sub title: the 17 principles of conflict resolution
  name:
    name part: Caspersen, Dana.
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: nyu
    date issued: 2015
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xvii, 247 pages ; 24 cm
  abstract: This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts.
  table of contents: Anti-principles & principles -- Facilitate listening and speaking -- Change the conversation -- Look for ways forward.
  note: Dana Caspersen.
  note: "A Joost Elffers Book."
  subject:
    topic: Interpersonal conflict
  subject:
    topic: Conflict management
  subject:
    topic: Conflict (Psychology)
  subject:
    topic: Interpersonal Relations
  subject:
    topic: Conflict management
  subject:
    topic: Interpersonal conflict
  classification: BF637.I48 C376 2015
  classification: 303.6/9
  identifier: 9780143126867
  identifier: 0143126865
  identifier: 2014038884
  identifier: Penguin Group USA, Attn: Order Processing 405 Murray Hill Pkwy, East Rutherford, NJ, USA, 07073-2136
  record info:
    record content source: DLC
    record creation date: 141002
    record change date: 20170928112817.0
    record identifier: in00003611515
    language of cataloging:
      language term: eng