APA (7th ed.) Citation

Kanopy (Firm). (2015). Exceptional Customer Service Skills is as Easy as Managing Expectations. Kanopy Streaming.

Chicago Style (17th ed.) Citation

Kanopy (Firm). Exceptional Customer Service Skills Is as Easy as Managing Expectations. [San Francisco, California, USA]: Kanopy Streaming, 2015.

MLA (9th ed.) Citation

Kanopy (Firm). Exceptional Customer Service Skills Is as Easy as Managing Expectations. Kanopy Streaming, 2015.