Managing Me.

As the leader of any group, problems are inevitable. So...how do you react? Do you lead with your gut...or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays...

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Bibliographic Details
Corporate Author: Kanopy (Firm)
Format: Video
Language:Undetermined
Language Notes:In English
Published: [San Francisco, California, USA] : Kanopy Streaming, 2015.
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Online Access:Connect to this streaming video
Description
Summary:As the leader of any group, problems are inevitable. So...how do you react? Do you lead with your gut...or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the better reaction is clear. Viewers recognize that how you react often has a far greater impact--on morale, on retention, on productivity--than any specific problem ever could. The key to managing other people is learning how to manage you. KEY TRAINING POINTS: When someone drops the ball... - 1. Don't attack. Teach. When everyone disagrees... - 2. Don't take sides. Mediate. When things fall apart... - 3. Don't blame. Solve. When you hear a new idea... - 4. Don't close doors. Open doors. When you run into confrontation... - 5. Don't argue. Negotiate. When bad news hits... - 6. Don't avoid. Confront.
Item Description:Title from title frames.
Electronic resource.
Physical Description:1 online resource (streaming video file)
Playing Time:Du:ra:ti
Format:Mode of access: World Wide Web.