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Implementing integrated self-service at airports /

"TRB's Airport Cooperative Research Program (ACRP) Report 136: Implementing Integrated Self-Service at Airports provides guidelines for implementing and optimizing a comprehensive passenger self-service experience for a variety of sizes of U.S. airports. Accompanying the report is a CD con...

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Bibliographic Details
Corporate Authors: Barich, Inc, Airport Cooperative Research Program (sponsoring body.), United States. Federal Aviation Administration (sponsoring body.)
Format: Software eBook
Language:English
Published: Washington, D.C. : Transportation Research Board, 2015.
Series:ACRP report ; 136.
Subjects:
Airports > Customer services.
Aeronautics, Commercial > Passenger traffic.
Self-service (Economics)
Passenger service.
Technological innovations.
Automated checkin.
Description
Summary:"TRB's Airport Cooperative Research Program (ACRP) Report 136: Implementing Integrated Self-Service at Airports provides guidelines for implementing and optimizing a comprehensive passenger self-service experience for a variety of sizes of U.S. airports. Accompanying the report is a CD containing tools to assist the user in developing an integrated passenger self-service program." --
Item Description:At head of title: Airport Cooperative Research Program.
Title of accompanying computer disc: Integrated self-service tools for ACRP Report 136.
Accompanying computer disc contains the Business Case Development Guide and the Passenger Self-Service Inventory, sets of spreadsheets in Microsoft Excel format; the Passenger Self-Service Environment Map, a presentation in Prezi format; and summary descriptions of enabling technologies in PDF format.
Physical Description:106 pages : illustrations ; 28 cm + 1 computer disc (color ; 4 3/4 in.).
ISBN:9780309308786
030930878X
ISSN:1935-9802 ;