Managing Organizational Responsiveness : Toward a Theory of Responsive Practice /
Responsiveness - conceived of as an organization's ability to listen, understand and respond to demands put to it by its stakeholders - has become a crucial, yet underresearched concept in strategic change and organization development. Claus Jacobs develops a concept of enactive responsiveness...
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| Format: | eBook |
| Language: | English |
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Wiesbaden :
Deutscher Universitätsverlag,
2003.
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | Responsiveness - conceived of as an organization's ability to listen, understand and respond to demands put to it by its stakeholders - has become a crucial, yet underresearched concept in strategic change and organization development. Claus Jacobs develops a concept of enactive responsiveness that transcends the traditional stimulus-response metaphor by re-introducing the dialogical and relational dimensions of responsiveness. Based on an interpretive case study of a 12-month organizational change project in a health care organization, he conceptualizes responsiveness as a perceptive, reflective and adaptive capacity of an organization. Thus, this study contributes to the development of a theory and practice of 'organizational answerability'. |
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| Item Description: | Electronic resource. |
| Physical Description: | 1 online resource (xvi, 154 pages 14 illustrations) |
| ISBN: | 9783322811196 (electronic bk.) 3322811190 (electronic bk.) |