Ball, M. J., & Douglas, J. V. (1999). Performance Improvement Through Information Management: Health Care's Bridge to Success. Springer New York.
Chicago Style (17th ed.) CitationBall, Marion J., and Judith V. Douglas. Performance Improvement Through Information Management: Health Care's Bridge to Success. New York, NY: Springer New York, 1999.
MLA (9th ed.) CitationBall, Marion J., and Judith V. Douglas. Performance Improvement Through Information Management: Health Care's Bridge to Success. Springer New York, 1999.
Warning: These citations may not always be 100% accurate.