SpringerLink (Online service), Becker, J., Kugeler, M., & Rosemann, M. (2003). Process management: A guide for the design of business processes. Springer.
Chicago Style (17th ed.) CitationSpringerLink (Online service), Jörg Becker, Martin Kugeler, and Michael Rosemann. Process Management: A Guide for the Design of Business Processes. Berlin: Springer, 2003.
MLA (9th ed.) CitationSpringerLink (Online service), et al. Process Management: A Guide for the Design of Business Processes. Springer, 2003.
Warning: These citations may not always be 100% accurate.