Performance Management : A business process benchmarking approach /
The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide read...
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| Format: | eBook |
| Language: | English |
| Published: |
Dordrecht :
Springer Netherlands,
1995.
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice. |
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| Item Description: | Electronic resource. |
| Physical Description: | 1 online resource (ix, 399 pages) |
| ISBN: | 9789401112123 (electronic bk.) 9401112126 (electronic bk.) |