APA (7th ed.) Citation

Spenley, P. (1992). World Class Performance Through Total Quality: A practical guide to implementation. Springer US.

Chicago Style (17th ed.) Citation

Spenley, Paul. World Class Performance Through Total Quality: A Practical Guide to Implementation. Boston, MA: Springer US, 1992.

MLA (9th ed.) Citation

Spenley, Paul. World Class Performance Through Total Quality: A Practical Guide to Implementation. Springer US, 1992.