Haug, M., Olsen, E. W., & Bergman, L. (2001). Software Process Improvement: Metrics, Measurement, and Process Modelling: Software Best Practice 4. Springer Berlin Heidelberg : Imprint : Springer.
Chicago Style (17th ed.) CitationHaug, Michael, Eric W. Olsen, and Lars Bergman. Software Process Improvement: Metrics, Measurement, and Process Modelling: Software Best Practice 4. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint : Springer, 2001.
MLA (9th ed.) CitationHaug, Michael, et al. Software Process Improvement: Metrics, Measurement, and Process Modelling: Software Best Practice 4. Springer Berlin Heidelberg : Imprint : Springer, 2001.
Warning: These citations may not always be 100% accurate.