SPC simplified for services : practical tools for continuous quality improvement /

Bibliographic Details
Main Author:	Amsden, Davida M.
Corporate Author:	SpringerLink (Online service)
Other Authors:	Butler, Howard E., Amsden, Robert T.
Format:	eBook
Language:	English
Published:	Dordrecht : Springer Science, 1991.
Subjects:	Service industries > Quality control > Statistical methods. Quality control > Statistical methods. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	1 online resource (xviii, 299 pages :) : illustrations
Bibliography:	Includes bibliographical references (page 289) and index.
ISBN:	9789401130707 (electronic bk.) 9401130701 (electronic bk.)