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Developing IT Staff : a Practical Approach /

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What does training mean for the IT professional? What are the management issues surrounding training and skill development in IT departments? Why is it so important to support the learning process? Developing IT Staff provides an easy reference and down-to-earth practical advice for those who need t...

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Bibliographic Details
Main Author: Clarkson, Mary
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: London : Springer London : Imprint : Springer, 2001.
Series:Practitioner series.
Subjects:
Economics.
Computer science.
Management information systems.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Introduction
  • 1. Background
  • 2. Spotting the training need and getting SMART
  • 3. Choosing between Training Methods
  • Short-term Options
  • 4. Choosing between Training Methods
  • Long-term Options
  • 5. Learner Support
  • 6. Evaluation: Was it worth it?- 7. Career Development
  • 8. Skill Assessment
  • 9. Soft Skills: Can they be taught?- 10. The Wider Organisational Picture
  • 11. Trainees: new entrants to IT
  • 12. Into the Future. Bibliography
  • Index.