APA (7th ed.) Citation

Bawa, J., Dorazio, P., & Trenner, L. (2001). The Usability Business: Making the Web Work. Springer London : Imprint : Springer.

Chicago Style (17th ed.) Citation

Bawa, Joanna, Pat Dorazio, and Lesley Trenner. The Usability Business: Making the Web Work. London: Springer London : Imprint : Springer, 2001.

MLA (9th ed.) Citation

Bawa, Joanna, et al. The Usability Business: Making the Web Work. Springer London : Imprint : Springer, 2001.