Knowledge Management in the SocioTechnical World : the Graffiti Continues /
This book follows on from Elayne Coakes'previous book in the CSCW series, The New SocioTech (published April 2000). Whereas that book gave a broad introduction to the re-emerging area of sociotechnical design, this one applies these principles specifically to the area of Knowledge Management (K...
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| Format: | eBook |
| Language: | English |
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London :
Springer London : Imprint : Springer,
2002.
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| Series: | Computer supported cooperative work.
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| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Introduction
- Knowledge Management: A SocioTechnical Perspective
- Part 1: Know-Why: Spectrum - The Human Factor
- Organisational Ability - Constituents and Congruencies
- Managing Knowledge in a "Knowledge Business"
- Knowledge Dynamics in Organizations
- Part 2: Know-What: Personality Type and the Development of Knowledge Evolution
- The Importance of Individual Knowledge in Developing the Knowledge-Centric Organization
- Part 3: Know-Who: Managing Customer Knowledge: A Social Construction Perspective
- Facilitating Learning and Knowledge Creation in Community-of-Practice: A Case Study in a Corporate Learning Environment
- Information Technology and Knowledge Acquisition in Manufacturing Companies: A Scandinavian Perspective
- Part 4: Know-How: Methods for Knowledge Management Strategy Formulation: A Case Study
- Knowledge Creation and Management: The Case of Fortum Engineering Ltd
- Knowledge Requirements System (KRS): An Approach to Improving and Understanding Requirements
- Managing Tacit
- Knowledge in Knowledge Intensive Firms - Is there a Role for Technology?- Conclusion
- References
- Index.