Table of Contents:
  • Trends in Tourism / L. Moutinho
  • The Marketing Environment for Travel and Tourism / K. Peattie and L. Moutinho
  • Consumer Behaviour / L. Moutinho
  • Tourism Marketing Research / L. Moutinho
  • Segmentation, Targeting, Positioning and Strategic Marketing / L. Moutinho
  • Human Resource Issues in Travel and Tourism / D. Nickson
  • Financial Management in Tourism / J. Bridge and L. Moutinho
  • Operations Management / G. Southern
  • Strategic Quality Management / H. Maylor
  • Strategic Planning / L. Moutinho
  • The Marketing Planning Index : A Tool for Measuring Strategic Marketing Effectiveness in the Hospitality Sector / P.A. Phillips and L. Moutinho
  • Demand Modelling and Forecasting / S.F. Witt and L. Moutinho
  • International Tourism Management / F. Go and L. Moutinho.