Table of Contents:
  • Information landscapes : cultural and technological influences. The transformative information landscape : what it means to be an information professional today / Sandra Hirsh ; Libraries and information organizations : two centuries of experience / Christine Pawley ; Information communities : defining the focus of information service / Karen E. Fisher and Ann P. Bishop ; Diversity, cultures, and equity of access / Patty Wong and Miguel Figueroa
  • Information professions : physical and virtual environments. Librarianship : a continuously evolving profession / Stephen Abram ; Literacy and media centers in the twenty-first century : school libraries / Mary Ann Harlan ; The learning and research institution : academic libraries / Todd Gilman ; Community anchors for lifelong learning : public libraries / Kathleen de la Peña McCook ; Information centers : special libraries / Cheryl R. Dee, Stephen Abram, and Deb Hunt ; Digital resources : digital libraries / Lisa Gregory and Amy Rudersdorf ; Expanding the horizon of the MLIS / Melissa Fraser-Arnott
  • Information services : roles in the digital age. Information needs : understanding and responding to today's information user / Heather O'Brien and Devon Greyson ; Finding information : information intermediation and reference services / Michelle Holschuh Simmons ; Organizing information : technical services / Sylvia D. Hall-Ellis ; Accessing information anywhere and anytime : access services / Michael J. Krasulski ; Teaching users : information and technology literacy instruction / April D. Cunningham and Stephanie Rosenblatt
  • Information users : engaging, creating, and collaborating via technology. User experience / Aaron Schmidt ; Hyperlinked libraries / Michael Stephens ; Creation culture and makerspaces / Kristin Fontichiaro ; Infinite learning / Paul Signorelli
  • Information organizations : management skills for the information professional. Management skills / Janine Golden ; Managing budgets / Sara F. Jones ; Managing personnel / Cass Mabbott ; Managing facilities / Paul Glassman ; Managing collections / Wayne T. Disher ; Managing technology / Marshall Breeding ; Managing communications, marketing, and outreach / Christie Koontz ; Demonstrating value : assessment / Cheryl Stenström
  • Information issues : influences and consequences. Information policy / Kate Marek ; Information ethics / Martin L. Garnar ; Copyright and creative commons / Mary Minow and Liz Hamilton ; Information licensing / Celeste Feather, Maura Hadaway, and Tom Sanville ; Open access / Heather Joseph ; Analog and digital curation and preservation / Katherine Skinner ; Information privacy and cybersecurity / Cherie L. Givens ; Intellectual freedom / Barbara M. Jones
  • Information horizons : career management and leadership strategies. Career management strategies for lifelong success / Naomi House ; Global learning networks / Jan Holmquist ; Leadership for today and tomorrow / Carol H. Sawyer.