Total quality management and operational excellence : text with cases /

Bibliographic Details
Main Author:	Oakland, John S.
Format:	eBook
Language:	English
Published:	New York : Routledge, 2013.
Edition:	Fourth Edition.
Subjects:	Total quality management. Total quality management > Case studies. BUSINESS & ECONOMICS / General. BUSINESS & ECONOMICS / Quality Control. BUSINESS & ECONOMICS / Total Quality Management. BUSINESS & ECONOMICS / Industrial Management. BUSINESS & ECONOMICS / Management. BUSINESS & ECONOMICS / Management Science. BUSINESS & ECONOMICS / Organizational Behavior. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Physical Description:	1 online resource.
Bibliography:	Includes bibliographical references and index.
ISBN:	9781317808428 (electronic bk.) 1317808428 (electronic bk.) 9781317808435 (electronic bk.) 1317808436 (electronic bk.)