Cover Image

People risk management : a practical approach to managing the human factors that could harm your business /

Bibliographic Details
Main Author: Blacker, Keith
Corporate Author: ebrary, Inc
Other Authors: McConnell, Patrick (Patrick J.)
Format: eBook
Language:English
Published: Philadelphia, PA : Kogan Page, 2015.
Edition:1st Edition.
Subjects:
Personnel management.
Risk management.
Leadership.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Machine generated contents note: 01 People Risk in context
  • 1.1 A quiet revolution in decision-making
  • 1.2 The Global Financial Crisis
  • 1.3 Failure to challenge
  • 1.4 What is People Risk?
  • 1.5 Structure of the book
  • 1.6 Audience
  • Notes02 Definition and models of People Risk
  • 2.1 Introduction
  • what is People Risk?
  • 2.2 An example of People Risk Management
  • 2.3 Definition of People Risk
  • 2.4 Models of People Risk
  • 2.5 The People Risk Triangle
  • Notes03 The human dimension of People Risk
  • 3.1 Decision-making
  • 3.2 Cognitive biases
  • 3.3 Heuristics
  • 3.4 Conflicts of interest
  • 3.5 Systems of human decision-making
  • 3.6 A hypothetical example
  • Notes04 Case studies in People Risk
  • 4.1 Summary of cases
  • 4.2 The 4Is Model
  • 4.3 Incidents
  • 4.4 Individuals
  • 4.5 Institutions
  • 4.6 Industry
  • 4.7 Lessons to be learned from the cases studied
  • Notes05 People Risk Management Framework
  • 5.1 Risk Management
  • 5.2 People and other risks
  • 5.3 People Risks in the Risk Management Framework
  • 5.4 Internal and External People Risks
  • 5.5 People Risk and Conduct Risk
  • 5.6 People Mapping
  • 5.7 Identifying and assessing People Risks
  • 5.8 Escalation of People Risks
  • 5.9 Appetite for People Risk
  • Notes06 People Risk in the boardroom
  • 6.1 Board governance and maturity
  • 6.2 Boardroom dynamics
  • 6.3 The role of the Chairperson
  • 6.4 The role of the CEO
  • 6.5 The warning signs
  • 6.6 Monitoring board behaviour
  • 6.7 What are the main People Risks in the boardroom?
  • 6.8 Managing People Risk in the boardroom
  • Notes07 The influence of organizational culture
  • 7.1 Culture in context
  • 7.2 Understanding risk culture
  • 7.3 Embedding a risk culture
  • 7.4 Values
  • 7.5 Trust
  • 7.6 Example of risk culture and values in action
  • managing Health and Safety
  • Notes08 Roles and responsibilities
  • 8.1 The Three Lines of Defence model
  • 8.2 People Risk mitigation
  • 8.3 Clarifying responsibilities in the lines of defence
  • 8.4 High Reliability Organizations
  • 8.5 The crucial role of Human Resources (HR)
  • 8.6 Human Resources Risk Management
  • 8.7 The Assurance functions
  • 8.8 Auditing corporate culture
  • 8.9 Values audit
  • Notes09 Improving decision-making
  • 9.1 Making the Invisible Visible
  • 9.2 Improving individual decision-making
  • 9.3 Decision-making process
  • 9.4 Checklists and decision-making
  • Notes10 Personal responsibility
  • 10.1 Codes of Conduct
  • 10.2 Personal responsibilities
  • 10.3 Job Descriptions
  • 10.4 Individual Interactions
  • 10.5 Personalized Codes of Conduct
  • Notes11 Conclusion
  • 11.1 Lessons learned
  • 11.2 Regulation of People Risk
  • 11.3 Starting the journey
  • 11.4 What will success look like?
  • 11.5 The imperative for change
  • NotesGlossary of terms and abbreviations
  • References
  • Index.