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The experience : the 5 principles of Disney service and relationship excellence /

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Bibliographic Details
Main Authors: Loeffler, Bruce (Author), Church, Brian T. (Author)
Corporate Author: ebrary, Inc
Format: eBook
Language:English
Published: Hoboken, New Jersey : Wiley, [2015]
Subjects:
Walt Disney Company.
Customer services.
Customer relations.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:"How to tell your clients and customers I. C.A.R.E."--cover.
Includes index.
Electronic resource.
Physical Description:1 online resource.
ISBN:9781119028673
1119028671