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Leading libraries : how to create a service culture /

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Bibliographic Details
Main Author: VanDuinkerken, Wyoma
Other Authors: Kaspar, Wendi Arant
Format: Book
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2015.
Subjects:
Public services (Libraries)
Library personnel management.
Leadership.
Customer relations.
Description
Physical Description:xvii, 167 pages : illustrations ; 23 cm
Bibliography:Includes bibliographical references and index.
ISBN:9780838913123 (print : alk. paper)
0838913121 (print : alk. paper)