A practical approach to software quality /
This book offers a comprehensive introduction to the field and pragmatic guidance on the implementation of a sound quality system in the organization. It provides an enhanced knowledge of software inspections, metrics, process involvement, assessment of organization, problem solving, customer satisf...
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| Format: | eBook |
| Language: | English |
| Published: |
New York :
Springer,
[2002]
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | This book offers a comprehensive introduction to the field and pragmatic guidance on the implementation of a sound quality system in the organization. It provides an enhanced knowledge of software inspections, metrics, process involvement, assessment of organization, problem solving, customer satisfaction surveys, the CMM, SPICE, and formal methods. Sample material on software inspections, metrics, and customer satisfaction can be adapted by readers to their respective organizations. In addition, readers will gain a detailed understanding of the principles of software quality management and software process improvement. Concepts can then be readily applied to assist improvement programs within organizations. |
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| Item Description: | Electronic resource. |
| Physical Description: | 1 online resource (xv, 289 pages) : illustrations |
| Bibliography: | Includes bibliographical references (pages [279]-283) and index. |
| ISBN: | 0387224548 (electronic bk.) 9780387224541 (electronic bk.) |