APA (7th ed.) Citation

Benoit, W. L. (2014). Accounts, excuses, and apologies: Image repair theory and research (Second edition.). State University of New York Press.

Chicago Style (17th ed.) Citation

Benoit, William L. Accounts, Excuses, and Apologies: Image Repair Theory and Research. Second edition. Albany: State University of New York Press, 2014.

MLA (9th ed.) Citation

Benoit, William L. Accounts, Excuses, and Apologies: Image Repair Theory and Research. Second edition. State University of New York Press, 2014.