Water quality complaint investigator's guide /

Bibliographic Details
Main Author:	Lauer, Bill (Author)
Format:	Book
Language:	English
Published:	Denver, CO : American Water Works Association, [2014]
Edition:	Second edition.
Subjects:	Water quality management. Consumer complaints > Management. Customer relations.

Description
Physical Description:	vi, 121 page : illustrations ; 23 cm
Bibliography:	Includes bibliographical references and index.
ISBN:	9781583219928 1583219927