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Evaluating websites and web services : interdisciplinary perspectives on user satisfaction /

"This book explores some of the various approaches to the study and assessment of Internet technologies, providing scholars, researchers, developers, and professionals with critical knowledge and an interdisciplinary perspective on e-services in a variety of functional areas, from government an...

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Bibliographic Details
Corporate Author: ebrary, Inc
Other Authors: Yannacopoulos, Denis, 1949-
Format: eBook
Language:English
Published: Hershey, PA : Information Science Reference, [2014]
Series:Advances in web technologies and engineering (AWTE) book series
Subjects:
Web sites > Design > Evaluation.
Web services > Evaluation.
Internet users.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Section 1. E-Government
  • Section 2. Websites evaluation
  • Section 3. E-Customer Satisfaction
  • Section 4. Special Topics in E-Services.