APA (7th ed.) Citation

Owusu, G., O'Brien, P., McCall, J., & Doherty, N. F. (2013). Transforming field and service operations: Methodologies for successful technology-driven business transformation. Springer.

Chicago Style (17th ed.) Citation

Owusu, Gilbert, Paul O'Brien, John McCall, and Neil F. Doherty. Transforming Field and Service Operations: Methodologies for Successful Technology-driven Business Transformation. Berlin: Springer, 2013.

MLA (9th ed.) Citation

Owusu, Gilbert, et al. Transforming Field and Service Operations: Methodologies for Successful Technology-driven Business Transformation. Springer, 2013.