Mindless : why smarter machines are making dumber humans /

"We live in the age of Computer Business Systems (CBSs)-the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide a...

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Bibliographic Details
Main Author: Head, Simon (Author)
Corporate Author: Ebook Library
Format: eBook
Language:English
Published: New York : Basic Books, a Member of the Perseus Books Group, [2014]
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Inside the belly of the beast
  • Walmart and Amazon
  • A future for the middle class?
  • Managing the human resource
  • The case of Goldman Sachs
  • Emotional labor
  • The military half
  • The nuclear half
  • The Chinese model
  • Any way out?