Where does it hurt? : an entrepreneur's guide to fixing health care /

"Jonathan Bush of athenahealth leads readers through the underbelly of American health care, which has missed the customer service revolution of the past two decades, while reflecting on his own journey from ambulance driver to CEO of one of the nation's fastest growing tech companies. He...

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Bibliographic Details
Main Authors: Bush, Jonathan, 1969- (Author), Baker, Stephen, 1955 November 15- (Author)
Format: Book
Language:English
Published: New York, New York : Portfolio/Penguin, [2014]
Subjects:
Description
Summary:"Jonathan Bush of athenahealth leads readers through the underbelly of American health care, which has missed the customer service revolution of the past two decades, while reflecting on his own journey from ambulance driver to CEO of one of the nation's fastest growing tech companies. He offers a vision and plan for disrupting the current system and pushes to restore the sanctity of the physician-patient experience. The key, he argues, is more innovation, less regulation, and a wider range of choices for customers"--Provided by publisher.
Item Description:Includes index.
Physical Description:xi, 224 pages ; 24 cm
ISBN:9781591846772 (hardback)
1591846773 (hardback)