APA (7th ed.) Citation

Battistella, E. L. (2014). Sorry about that: The language of public apology. Oxford University Press.

Chicago Style (17th ed.) Citation

Battistella, Edwin L. Sorry About That: The Language of Public Apology. New York: Oxford University Press, 2014.

MLA (9th ed.) Citation

Battistella, Edwin L. Sorry About That: The Language of Public Apology. Oxford University Press, 2014.