The social media MBA guide to ROI : how to measure and improve your return on investment /

Bibliographic Details
Main Author: Holloman, Christer
Corporate Author: ebrary, Inc
Format: eBook
Language:English
Published: Hoboken : Wiley, 2014.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Machine generated contents note: Acknowledgements Preface Hall of Fame Introduction 1 Strategy 2 Measure ROI by Platform Facebook Twitter YouTube LinkedIn Google+ Pinterest Blogs 3 Tools Choosing a supplier Popular measuring platforms 4 Case Studies O2
  • Customer Service Sabre Hospitality Solutions
  • Business Development Makino
  • Sales giffgaff
  • Customer Retention BRAVEday Insurance
  • Communication Beats by Dr. Dre
  • Viral Campaign 5 Safeguarding ROI Index .