International City Management Association. (1979). Using productivity measurement: A manager's guide to more effective services : how well do you serve your citizens?--Solid waste collection, recreation. The Association.
Chicago Style (17th ed.) CitationInternational City Management Association. Using Productivity Measurement: A Manager's Guide to More Effective Services : How Well Do You Serve Your Citizens?--Solid Waste Collection, Recreation. Washington: The Association, 1979.
MLA (9th ed.) CitationInternational City Management Association. Using Productivity Measurement: A Manager's Guide to More Effective Services : How Well Do You Serve Your Citizens?--Solid Waste Collection, Recreation. The Association, 1979.
Warning: These citations may not always be 100% accurate.